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概要
To utilize my abilities and skills in a company that will allow for progress in terms of expertise, socioeconomic development, and innovation through exposure to new ideas for professional growth, as well as growth of the company. To apply all that I have learned from academics, to gain experience and long term career. To be a part of a dynamic team and work as a enthusiastic and a dedicated team player.
项目
工作经历
Customer feedback officer
Jazz cash Backend Team
Major Responsibilities:
• To respond to customer's queries related to packages and offers provided by the company in the assigned time.
• To forward complaints of customers to concerned departments.
• Take the suggestions of customers.
• Upfront activation of different packages and services for customers.
Customer Care Representative
Major Responsibilities:
• To give detail about types of account, insurance policy, charges of different services.
• To provide upfront resolution of complaints of customers related to mobile account and ATM.
• Act as a Liaison between bank and customer.
• Get feedback from the customers related to their complaints.
